Live Events/ Homes Show/ Retail Store Purchases
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For any other query, kindly use our chat service or create a ticket which will be handled by our customer management team.
For queries regarding items purchased at live events, home and garden shows, home shows, or pop-up stores kindly email us at firstname.lastname@example.org with your query with a copy of your invoice or invoice number.
For queries regarding fault, replacement, or warranty claims for items purchased from a retail store, kindly contact the store directly. The warranty of your product stays with the store from where the purchase is made from.