NZ Post couriers (including CourierPost, Pace and Rural Delivery) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for the occupant to come to the door and greet them as usual. They will then ask for the recipient's name and leave the parcel in a sensible place for the customer to pick up when the driver leaves. If no one comes to the door and there is no Parcel Leave service in place, they will follow the standard process which is to leave a card and return the item to depot.

2. Delivery of Non-Signature Required Product
NZ Post couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for the occupant to come to the door and greet them as usual. If no one comes to the door they will follow the standard process which is to leave the item in a safe place or card it and return to depot if no safe place